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Last Updated: 9 December 2025
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how you use our service and improve your experience.
Captaincall uses cookies in accordance with the UK's Privacy and Electronic Communications Regulations (PECR) and the UK GDPR. We use cookies to:
Consent Required: No (Essential for service functionality)
These cookies are essential for the website to function and cannot be disabled. They are usually set in response to actions you take, such as logging in or filling in forms.
| Cookie Name | Purpose | Duration |
|---|---|---|
| __session | Authentication and session management | Session |
| auth_token | User authentication via Firebase | 7 days |
| csrf_token | Security - prevent cross-site request forgery | Session |
| cookie_consent | Remember your cookie preferences | 1 year |
Consent Required: Yes
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme_preference | Remember light/dark mode preference | 1 year |
| language | Remember language preference | 1 year |
| notification_settings | Remember notification preferences | 6 months |
Consent Required: Yes
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguish users | 2 years |
| _gid | Google Analytics - distinguish users | 24 hours |
| _gat | Google Analytics - throttle request rate | 1 minute |
Consent Required: Yes
We currently do not use marketing or advertising cookies. If we introduce them in the future, we will update this policy and request your consent.
Some cookies are placed by third-party services that appear on our pages:
These third parties have their own privacy policies. We recommend reviewing:
When you first visit Captaincall, you'll see a cookie consent banner. You can choose to:
You can also control cookies through your browser settings. Most browsers allow you to:
Please note: Blocking or deleting strictly necessary cookies may prevent you from using parts of our service.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.
If you have questions about our use of cookies, please contact us:
Certifyport Limited
17 Green Lanes, London, N16 9BS, United Kingdom
Email: info@captaincall.uk
Phone: (+44) 7438 831 464
Related Policies: For information about how we handle your personal data, please see our Privacy Policy.