1. Purpose

This Acceptable Use Policy ("AUP") governs your use of Captaincall and describes prohibited uses of the Service. This AUP is part of our Terms and Conditions and applies to all users of the Service.

By using Captaincall, you agree to comply with this AUP. Violation of this policy may result in suspension or termination of your access to the Service.

2. Prohibited Activities

You may not use Captaincall to engage in, facilitate, or promote any of the following activities:

2.1 Illegal Activities

• Any activity that violates applicable laws or regulations
• Infringement of intellectual property rights
• Fraud, false representation, or deceptive practices
• Money laundering or terrorist financing
• Distribution of illegal content

2.2 Security Violations

• Attempting to gain unauthorized access to the Service or related systems
• Interfering with or disrupting the Service, servers, or networks
• Bypassing or attempting to bypass security measures
• Probing, scanning, or testing the vulnerability of any system
• Transmitting viruses, malware, or other malicious code
• Using automated systems (bots, scrapers, spiders) without permission

2.3 Abuse and Harm

• Harassment, bullying, or threatening other users
• Discrimination based on race, religion, gender, sexual orientation, disability, or other protected characteristics
• Posting or transmitting offensive, obscene, or inappropriate content
• Impersonating another person or entity
• Stalking or invading the privacy of others

2.4 Misuse of Service

• Using the Service in a manner that exceeds reasonable usage limits
• Sharing account credentials with unauthorized persons
• Reselling, sublicensing, or redistributing the Service without permission
• Using the Service to develop a competing product or service
• Removing or modifying proprietary notices or labels
• Reverse engineering, decompiling, or disassembling the Service

2.5 Data Misuse

• Accessing or using another user's data without authorization
• Collecting or harvesting personal information from other users
• Storing or processing illegal or harmful content
• Violating data protection laws (UK GDPR, etc.)
• Sending unsolicited communications (spam) to other users

3. Content Standards

Content you create or share through Captaincall must:

• Be accurate and not misleading
• Comply with all applicable laws and regulations
• Respect the intellectual property rights of others
• Not contain viruses or malicious code
• Be relevant to legitimate business purposes

4. Reporting Violations

If you become aware of any violation of this AUP, please report it immediately to:

Please include:

• Your contact information
• Details of the violation
• Any supporting evidence (screenshots, links, etc.)
• Date and time of the incident

5. Consequences of Violations

Violations of this AUP may result in:

• Warning: Written notice of the violation and requirement to cease the prohibited activity
• Suspension: Temporary suspension of your account access
• Termination: Permanent termination of your account and access to the Service
• Legal Action: Referral to law enforcement or pursuit of civil remedies
• Financial Penalties: You may be liable for damages resulting from your violations

We reserve the right to take immediate action without prior notice for severe violations that pose an immediate threat to the Service, other users, or the public.

6. Investigation and Cooperation

We reserve the right to:

• Investigate suspected violations of this AUP
• Access and review your account and content as necessary for investigations
• Cooperate with law enforcement and regulatory authorities
• Disclose information about your account or activities as required by law or court order

7. No Monitoring Obligation

While we reserve the right to review content and activities on the Service, we have no obligation to monitor the Service or to detect violations of this AUP. You should not assume that we review or approve any content.

8. Responsible Use Guidelines

We encourage you to use Captaincall responsibly:

• Professional Conduct: Maintain professional and respectful communication
• Accurate Information: Provide accurate and complete information
• Data Protection: Protect sensitive and personal data appropriately
• Security: Keep your credentials secure and report security issues promptly
• Fair Use: Use resources reasonably and don't abuse system capabilities
• Compliance: Ensure your use complies with your own organization's policies

9. Updates to This Policy

We may update this AUP from time to time to reflect changes in our practices, legal requirements, or Service features. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of the Service after changes become effective constitutes acceptance of the updated AUP.

10. Contact Us

If you have questions about this Acceptable Use Policy, please contact us: